Frequently Asked Questions
About us
In the world of fitness, every set counts. Set Lifting is more than a gym brand , it’s a movement dedicated to those who refuse to settle. Born from the grind and designed for performance, our accessories empower athletes and everyday lifters to unlock their full potential.
We believe the gym is more than a place to train , it’s where discipline meets passion. That’s why we create durable, functional, and stylish gear that supports you through every rep, every goal, and every victory.
From lifting belts and straps to performance wear and essentials, Set Lifting is engineered to elevate your training experience and help you stay locked in when it matters most. Set the tone. Lift with purpose. Dominate your goals.
Welcome to Set Lifting ,where strength is built, not given.
We are proudly based in the city of Miami, Florida, United States of America
Absolutely! All Set Lifting accessories are designed for every level of training .From first time gym goers to advanced lifters. Our gear is built to provide comfort, support, and proper form, making it perfect for beginners who want to train safely and confidently.
We believe everyone should have access to high quality equipment that helps them progress and build strength the right way.
Currently, we operate primarily online. However, we may partner with gyms or retail stores in the future.
Set Lifting is built to be more than just a brand.
We focus on premium, performance tested products, from training gear to hats and apparel, paired with a shopping experience that actually rewards you.
Build Your Own Kit and bundles let you mix and match your essentials and save up to 40%.
Every order ships free with 2-day delivery, backed by free 30-day returns, a lifetime warranty on all products, and a free mystery box on us.
Members also unlock exclusive perks and discounts. Premium quality, real savings, and a brand that stands behind you in the gym and beyond.
ORDERS AND PAYMENTS
Simply visit our website, add your favorite products to the cart, and proceed to checkout.
You may cancel your order on the same day you made the purchase. Once the item has been shipped the next day, we cannot cancel the order. However, we do accept returns and offer a full refund when the item is returned in its original packaging and unworn within 15 days of purchase.
We accept major credit and debit cards, Apple Pay, PayPal, Google Pay, and other secure payment options.
If your order hasn’t been processed yet, you can contact our support team to make changes or cancel.
SHIPPING AND DELIVERY
Yes, we ship globally. Shipping costs and times vary depending on your location.
Standard delivery usually takes 3 business days. International orders may take longer.
Once your order is placed, you’ll receive a confirmation email with your tracking information as soon as it ships. You can click the tracking link in that email to follow your package in real time.
If you can’t find your tracking email, check your spam or promotions folder or contact our support team, and we’ll be happy to help you locate it.
If your package is lost or delayed, don’t worry we’ve got you covered. First, we’ll help you track down your shipment with the carrier. If it’s confirmed lost, we’ll resend your order or issue a replacement at no extra cost.
For delays, we’ll keep you updated every step of the way to make sure your order gets to you as soon as possible. Your satisfaction is our priority.
RETURNS AND EXCHANGES
We accept returns within 15 days of delivery for unused, unworn products in their original packaging.
Contact our support team at support@setlifting.com, and we’ll guide you through the return process.
In most cases, shipping costs are non refundable. This includes returns made for reasons other than errors on our end. However, if your order arrives damaged, defective, or if we made a mistake, we’ll cover the shipping costs to make it right.
Our goal is to ensure you’re fully satisfied with your experience.
QUALITY
If you receive a defective product, we’ll make it right. Simply contact our support team via support@setlifting.com with your order number and a photo or video of the issue. Once verified, we’ll quickly send you a replacement or offer a solution that works best for you.
Your satisfaction is our priority, and we stand behind the quality of every Set Lifting product.
Partnerships & Community
Yes, we do! Set Lifting offers special pricing and discounts for wholesale and bulk orders. If you’re interested in partnering with us or placing a large order, simply contact our team with your details, and we’ll provide you with a custom quote and exclusive benefits.
We love supporting gyms, teams, and businesses that share our passion for lifting.
Easy! Join the Set Lifting community for free! You can start with:
- Follow us on our social media platforms to stay updated on new drops, tips, and events.
- Sign up for our newsletter to get early access to launches, exclusive deals, and community news.
- Engage with us by tagging @SetLifting , #SetLifting in your training posts , we love featuring and supporting our lifters.
This isn’t just a brand. It’s a movement
Train hard. Stay connected. Welcome to Set Lifting.
Account & Support
You can reach our Set Lifting customer service team through any of the following:
- 📧 Email: support@setlifting.com
- 💬 Contact Form: Available on our website’s “Contact Us” page
- 📱 Social Media: Send us a DM on our official accounts
Our team is here to help with any questions, order updates, or product support. We aim to respond as quickly as possible to make sure you’re taken care of.
We aim to respond to all inquiries as quickly as possible , often right away during business hours. If you contact us outside of those hours, we’ll get back to you as soon as we’re online.
Your satisfaction matters to us, and we’re here to help every step of the way.